FAQ
Questions executive teams ask before committing
Direct answers to the questions that determine whether an AI program reaches governed production or remains a pilot.
Published survey figures on this vary widely and are not directly comparable, so we do not put a single number on it. What we see repeatedly is a pattern that is structural rather than technical: no named owner for the workflow, no explicit guardrails, and no governance cadence connecting delivery decisions to executive accountability. Where those three are missing, a working pilot still has no path into production.
Decision Clarity is the entry offer and is currently priced from EUR 25K for one priority workflow over 4-6 weeks. The output is a board-ready decision, an owner map, guardrails, and a 90-day production path.
The intended next step is a Production Sprint: one workflow, one sponsor, one controlled environment, and one visible production outcome in 8-12 weeks. It is not automatic — Decision Clarity can also conclude that no workflow is worth backing yet, and that is a valid outcome. After a sprint, a Governance Retainer keeps value tracking, risk review, and change control disciplined.
With the business problem, not the technology. A first 20-minute conversation is there to understand your issue, check whether AI is worth exploring, and settle the next useful step, with no engagement commitment. You do not need a pilot in progress, nor to phrase your need as "pilot to production".
TokenShift frames the expected result, designs the target process, organises and facilitates delivery, then checks that the process can be used, controlled and measured. Your teams or your technical suppliers build, configure and integrate. Software development, licences, model consumption and infrastructure are not included in the fees. A Production Sprint ends with a process ready to launch; the decision to launch stays with the sponsor, and following real usage is what the Governance Retainer is for.
Five questions matter: (1) Which workflow is worth backing now? (2) Who is the named executive owner? (3) What guardrails must be in place before launch? (4) How will value be measured in production? (5) What governance rhythm will keep change under control after go-live? If those answers are missing, Decision Clarity is the right starting point.
Those are categories, not verdicts — firms inside each vary widely, and many do excellent work. As a general shape: strategy work is usually framed broadly, across many workstreams, and integration work usually starts once the executive decision has been made. TokenShift is deliberately narrow and senior, and sits between the two: one governed workflow, one explicit owner model, one set of guardrails, and one executive cadence that survives launch. TokenShift does not integrate, does not operate processes and does not resell software. Where you need any of those, one of the other categories is the right answer.
The EU AI Act makes literacy and risk management operational requirements, not side projects. TokenShift uses those obligations as design inputs for guardrails and governance, but the client-facing story remains production discipline, not compliance theater.
Yes. Decision Clarity (from EUR 25K, 4-6 weeks) is designed as a standalone engagement for one priority workflow, and it is meant to be usable on its own: it is the input to a go/no-go, including a decision not to proceed.
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